Elevating human genius in the AI era.

I help founders, startups and brands reimagine how they build their products and tell their stories.

A great product and a great story are the same piece of work. Most founders have a vision that's far better than what they've shipped. My work is closing that gap, with a process that designs the product and the story as one, using AI to widen what's possible and human taste to decide what's right. This is venture design for the AI era.

Work with me  ·  See what I do

Untold the ideas, products and brands whose stories are yet to be told.

Work

Venture design across product, story and brand.

Venture design for the AI era brings together four disciplines that are usually split between several hires and agencies. I work with founders and leadership teams as one senior partner across all of them.

01AI integration

AI for creative work

  • Custom AI tools trained on your own frameworks and methods, such as generators for category points of view and creative concepts.
  • Generative workflows where AI produces the range of options and your people choose the best of it.
  • Setup and training that makes AI a working member of your creative and strategy teams.
02Product

Product

  • Fully designed products and features, from first concept to shipped spec.
  • Complete PRDs and roadmaps your engineers can build from.
  • Product strategy that grows out of the company's story, and feeds back into it.
03Creative direction

Creative direction

  • A narrative system: the one story the company tells everywhere.
  • Experience design across product, site and launch.
  • Creative leadership for in-house teams and agency partners.
04Brand and marketing

Brand and marketing

  • Brand and category strategy, positioning and messaging.
  • Identity and brand systems.
  • Go-to-market and launch plans, and marketing leadership when a company needs it.
The thing underneath

Nimble organizations

The future belongs to master generalists. With AI doing more of the production, a smaller team of people with broader range can do the work of a much larger one. I help companies design for that: fewer handoffs, fewer silos, and people who can carry an idea from strategy to the finished thing.

Who it's for
Early-stage startups
Where product and narrative meet.

Your first product, first story and first brand, built together so each one tells the other what it ought to be.

Growth-stage companies
A lot of features, no single vision.

For leaders who already know their product, brand, creative and marketing teams have drifted apart, and want one vision across all of them so the company can lead its category.

Established brands
Great teams, old ways of working.

For brands whose creative and product teams are strong and whose ways of working predate AI. I help those teams build their own frameworks into AI tools, so the work gets faster and wider while their people keep making the calls.

How I work with AI

At Gold Front, I taught AI our narrative formulas. It generates hundreds of directions, and my partner Josh and I curate the few worth making.

I treat AI like a capable young creative on the team. When generating almost anything is effortless, the scarce skill is reduction: the taste and judgment to cut every possible option down to the one right decision, wherever the good idea came from.

It starts before the AI does, with the brief: who it is for, what the hook is, why you. Ask AI for a story and you'll get a decent one. Ask the right questions first and you get something great.

Curation, alchemy
About

Four technology waves, usually before the category had a name.

I'm Benjamin White. I began as an editor and a writer, and storytelling still runs through everything I do. Some of what I built was my own idea; the rest was helping visionary founders execute theirs. I've lived in Lisbon since 2021.

1995–2003

Digital media and e-commerce

  • Complex Media2001–03Chief Creative Officer and founding Editor-in-Chief. Built a 30-person team and launched Complex.
  • Platform Network1996–01Founder. Youth culture portal for 50+ brands, backed by Sony, acquired by Hookt.
  • Tagworks1995–98Founder. Websites and e-commerce for AOL, BMG, Condé Nast and MTV.
2003–2009

Video streaming

  • Sling Media2006–09Chief Creative Officer. Opened the New York office and built Sling.com. Acquired by EchoStar for about $380M; the work became the foundation of Sling TV.
  • MTV Networks2003–06VP, Digital Media. Ran MTV.com and MTV Mobile, built the MTV Overdrive video platform and pioneered the web aftershow.
2011–2022

Startups and company building

  • 212122011–Co-founder. Brazil's first startup accelerator. 42 startups across six classes.
  • Qapital2016–17Chief Experience Officer and interim CMO. Product redesign, rebrand and the launch of checking and debit.
  • Elephant (IPG)2017–18Managing Director. Brought in FX Networks, Chevron and Kia.
  • fuseproject2018–22Managing Director of Yves Béhar's design firm.
  • Techstars New York—Mentor.
2022–now

AI

  • Gold Front2022–Partner-in-residence. Positioning, brand architecture and creative for AI-native and enterprise software companies, and the firm's internal AI tools.
  • Experts in Residence2025–Helping established experts build, position and scale their expertise with AI.
  • Untold Ventures2015–Advisory, direct investment and my own projects.

BA, Brown University. Fluent in Portuguese. Multichannel News 40 Under 40.

Clients

Companies I've worked with.

As a leader at fuseproject, Elephant and Gold Front, and on my own.

AppleSamsungPayPalBeatsLululemonL'OréalChevronKiaFX NetworksMTVVSCOTarget

Consumer and brandsApple, Beats, Samsung, Lululemon, L'Oréal, Chevron, Kia, Target

MediaMTV, FX Networks, AOL, Condé Nast, BMG

FintechPayPal, Qapital, Backbase

AI and softwareVSCO, Luma Health, Databook, Keyfactor, LiveAction, Buildots, Supernal, Sully.ai, Staris, Vendoroo

Ventures

What I've built and backed.

YearCompanyRole
201121212Co-founder and partner. Brazil's first startup accelerator.
2011–1421212 portfolioInvestor, through the fund. 42 companies, listed below.
2015–Audos, Galore, House Numbers, BukDirect investor, through Untold.

Access Club, Aentropico, Ainda Tem, Bidcorp/Estoks, Bloompa, Brandship, Craques, Easyaula, GoBooks, Helpin, Igluu, Instaquadros, iTrip, MaxMilhas, Memed, Monograme, Oficialize, Orama, Pagpop, PebMed (Afya), ResolveAí, Selo Reserva, Simpply, Site Sustentável, Treebos, VetSmart, Videolog, WeDemand, WeDoLogos, Wegoout, Xjobs, ZeroPaper (Intuit), Zona Universitária

Companies in darker type have exited. ZeroPaper's sale to Intuit was the first significant exit by a Brazilian accelerator.

Contact

Have something untold? Write to me.

Based in Lisbon. Working with teams in Europe, the US and Latin America.